21+ Only. Gambling can be addictive. Play responsibly. If you need help, reach out to now bet support anytime.
Safe Play First

Responsible Gaming at now bet

now bet believes that gaming should always be fun, never a source of stress or financial harm. This page covers everything you need to stay in control — from deposit limits to self-exclusion tools.

21+ Only — Philippine Law

Important: Gambling is a form of entertainment, not a way to earn income. If gambling is no longer fun and is causing you stress, financial difficulty, or relationship problems, please use the tools on this page or contact now bet support immediately.

1. Our Commitment to Responsible Gaming

At now bet, responsible gaming is not just a checkbox — it is a core part of how we operate. We genuinely care about the wellbeing of every Filipino player on our platform, from Luzon to Visayas to Mindanao. Our goal is to make sure that every session on now bet stays enjoyable, controlled, and within your personal limits.

now bet has built a comprehensive responsible gaming framework that includes player protection tools, age verification, staff training, and cooperation with Philippine regulatory authorities. We work within the PAGCOR regulatory framework and align our responsible gaming practices with internationally recognised standards.

We understand that for a small number of players, gambling can become a problem. That is why now bet makes it easy — not difficult — to set limits, take breaks, or permanently exclude yourself from the platform. No judgment, no hassle. Your wellbeing comes first.

All responsible gaming tools on now bet are available to every registered player at no cost, accessible directly from your account settings or by contacting our 24/7 support team.

2. 21+ Age Restriction Policy

Access to now bet is strictly limited to persons aged 21 years and above. This is not just a now bet policy — it is a requirement under Philippine gaming regulations. The minimum gambling age in the Philippines for casino-style gaming is 21, and now bet enforces this without exception.

During registration, every now bet applicant must confirm their date of birth and agree that they are 21 or older. now bet conducts Know Your Customer (KYC) verification for all accounts, which includes checking government-issued Philippine identification documents such as:

  • Philippine passport
  • PhilSys National ID
  • SSS or GSIS ID
  • Driver's licence issued by the LTO
  • PRC Professional Regulation Commission ID

Any account found to belong to a person under 21 will be immediately suspended, all funds will be returned to the payment source, and the matter will be reported to the relevant authorities as required by law. now bet also reserves the right to request additional age verification at any time, even after initial registration.

Parents and guardians: If you share a device with minors, please ensure your now bet account is protected with a strong, unique password and that you log out after every session. now bet is not responsible for access by minors resulting from a player's failure to secure their account credentials.

3. Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. The earlier it is recognised, the easier it is to address. now bet encourages all players to regularly check in with themselves and be honest about their gaming habits.

Common warning signs that gambling may be becoming a problem include:

  • Spending more money on gambling than you originally planned or can afford.
  • Chasing losses — continuing to play in an attempt to win back money you have already lost.
  • Gambling with money set aside for rent, bills, groceries, or other essential expenses.
  • Feeling anxious, irritable, or restless when you are not gambling.
  • Lying to family members or friends about how much time or money you spend gambling.
  • Neglecting work, school, or family responsibilities because of gambling.
  • Borrowing money — from friends, family, or through loans — to fund gambling.
  • Feeling that gambling is the only way to escape stress, problems, or negative emotions.

If any of these signs sound familiar, please use the self-assessment tool in Section 4 and consider activating one of the player protection tools described in Section 5.

4. Self-Assessment Checklist

Answer the following questions honestly. If you answer "yes" to two or more, now bet strongly recommends speaking with a support professional or activating self-exclusion.

Quick Self-Check — Answer Honestly
Have you ever gambled with money you needed for something else, like bills or food?
Have you tried to win back money you lost by gambling more?
Have you lied to someone close to you about how much you gamble?
Do you feel restless or irritable when you try to cut down or stop gambling?
Has gambling ever caused problems in your relationships, work, or studies?
Have you borrowed money or sold something to fund gambling?
Do you gamble to escape stress, anxiety, or personal problems?
Have you ever felt guilty or ashamed after a gambling session?

If you answered yes to two or more questions, please reach out to now bet support or contact a professional helpline. You are not alone — help is available.

5. Player Protection Tools

now bet provides a full suite of responsible gaming tools that every registered player can activate at any time. These tools are designed to help you stay in control before a problem develops — not just after. You can access all of these through your account settings or by contacting our support team via live chat.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your now bet account. Limits take effect immediately when reduced.

Loss Limits

Define the maximum amount you are comfortable losing in a given period. Once reached, further play is paused until the limit period resets.

Session Time Limits

Set a maximum session duration. now bet will notify you when your time is up and automatically log you out if you choose.

Cool-Off Period

Take a short break from now bet for 24 hours, 7 days, or 30 days. Your account is temporarily suspended and no marketing will be sent during this time.

Marketing Opt-Out

Disable all promotional emails, SMS, and push notifications from now bet at any time through your account preferences.

Self-Exclusion

Permanently or temporarily close your now bet account. See Section 6 for full details on how self-exclusion works.

6. Self-Exclusion

Self-exclusion is the most powerful responsible gaming tool available on now bet. When you self-exclude, your account is closed and you will be unable to register a new account for the duration of the exclusion period. now bet takes self-exclusion requests seriously and processes them promptly.

How to self-exclude from now bet:

  • Contact now bet customer support via live chat and request self-exclusion.
  • Specify your preferred exclusion period: 6 months, 1 year, 3 years, or permanent.
  • Your account will be suspended within 24 hours of your request being confirmed.
  • Any remaining balance will be returned to your GCash, PayMaya, or bank account.
  • now bet will suppress all marketing communications to you for the duration of the exclusion.

Cooling-off vs. self-exclusion: A cooling-off period is a short, temporary break (up to 30 days) after which your account automatically reactivates. Self-exclusion is a longer, more serious commitment. If you are experiencing significant gambling-related harm, now bet recommends self-exclusion rather than a cooling-off period.

Please note: During a self-exclusion period, now bet will make every effort to prevent you from accessing the platform. However, it is also your responsibility not to attempt to circumvent the exclusion by registering under a different name or contact details. Doing so may be a violation of our Terms & Conditions.

7. Limit Settings Reference

The table below summarises the responsible gaming limits available on now bet, their effective timeframes, and how quickly changes take effect.

Limit Type Period Options Decrease Takes Effect Increase Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately After 7 days
Loss Limit Daily / Weekly / Monthly Immediately After 7 days
Session Time Limit Per session (custom hours) Immediately Immediately
Cool-Off Period 24 hrs / 7 days / 30 days Immediately N/A — must expire naturally
Self-Exclusion 6 mo / 1 yr / 3 yr / Permanent Within 24 hours N/A — cannot be reversed early

8. Tips for Safe and Enjoyable Play

Responsible gaming is about making smart choices before you start playing, not just reacting when things go wrong. Here are now bet's practical tips for keeping your gaming experience positive:

  • Set a budget before you play. Decide in advance how much you are comfortable spending — whether that is ₱200 or ₱2,000 — and stick to it. Use now bet's deposit limit tool to enforce this automatically.
  • Treat losses as the cost of entertainment. Think of your gaming budget the same way you would a movie ticket or a night out in BGC or Eastwood. If you lose it, that is the price of the entertainment — not money to be chased back.
  • Never gamble when emotional. Avoid playing when you are stressed, upset, drunk, or under pressure. Emotional states impair decision-making and can lead to impulsive bets you will regret.
  • Take regular breaks. Use now bet's session timer to remind yourself to step away. Even a 10-minute break can reset your mindset and prevent fatigue-driven decisions.
  • Balance gaming with other activities. Gaming should be one of many leisure activities in your life — not the only one. Make time for family, friends, exercise, and other hobbies.
  • Keep track of your spending. Review your now bet transaction history regularly. Awareness of how much you are actually spending is one of the most effective responsible gaming habits.
  • Do not borrow to gamble. Never use GCash credit, credit cards, personal loans, or borrowed money to fund gambling. Only play with money you can genuinely afford to lose.

9. Support Resources

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. now bet encourages any player who needs support to reach out — there is no shame in asking for help.

  • now bet Support Team: Available 24/7 via live chat on the now bet platform. Our support agents are trained to assist players with responsible gaming tools and can escalate to our dedicated responsible gaming team.
  • now bet Responsible Gaming Email: responsiblegaming@now-bet.com — for non-urgent enquiries, limit requests, and self-exclusion applications.
  • PAGCOR Responsible Gaming Programme: The Philippine Amusement and Gaming Corporation operates a responsible gaming programme for players in the Philippines. Contact PAGCOR through their official government channels for information and referrals.
  • National Center for Mental Health (NCMH): The NCMH Crisis Hotline is available for Filipinos experiencing mental health challenges, including gambling-related distress. Contact them at their official hotline numbers published on the NCMH website.
  • Gamblers Anonymous Philippines: A peer support fellowship for people who want to stop gambling. Meetings are held in Manila, Cebu, Davao, and other major cities. Find meeting schedules through their official Philippine chapter.

now bet support agents will never pressure you to continue playing. If you tell us you want to stop, we will help you stop — immediately and without question.

10. PAGCOR Regulatory Framework

now bet operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR), the government agency responsible for licensing and regulating online gaming in the Philippines. PAGCOR's responsible gaming guidelines form the foundation of now bet's player protection policies.

Under the PAGCOR framework, now bet is required to:

  • Enforce the 21+ minimum age requirement and conduct KYC verification for all players.
  • Provide responsible gaming tools including deposit limits, loss limits, and self-exclusion.
  • Train customer-facing staff in responsible gaming awareness and problem gambling identification.
  • Display responsible gaming information prominently on the platform.
  • Cooperate with PAGCOR audits and regulatory reviews of responsible gaming compliance.

now bet is committed to full compliance with all PAGCOR responsible gaming requirements and reviews its policies regularly to ensure they remain aligned with current regulatory standards and best practices.

For more information about PAGCOR's responsible gaming programme, visit the official PAGCOR website through your browser. now bet does not link to external sites, but PAGCOR's official resources are publicly accessible and we encourage all players to familiarise themselves with the support available.

now bet's Safe Play Commitments

Six pillars that define how now bet protects every Filipino player on our platform.

Strict 21+ Enforcement

Every now bet account is verified against a Philippine government-issued ID. No exceptions. Underage accounts are closed immediately and funds returned.

Full Limit Control

Set deposit, loss, and session time limits directly from your account. Reductions take effect immediately — no waiting period, no friction.

Easy Self-Exclusion

Request self-exclusion via live chat at any time. Your account is closed within 24 hours and your balance is returned to your GCash or bank account.

24/7 Support

Our support team is available around the clock. Whether you need help setting a limit or want to talk to someone, now bet is always here for you.

Transparent Spending

Your full transaction and gaming history is always visible in your account. Knowing exactly what you have spent is the first step to staying in control.

PAGCOR Compliant

now bet's responsible gaming framework is built on PAGCOR guidelines, ensuring every player protection measure meets Philippine regulatory standards.

Play Smart. Play Safe. Play now bet.

Gaming is best when it stays fun. Set your limits, know your boundaries, and enjoy everything now bet has to offer — responsibly. 21+ only.

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